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FAQ
Frequently Asked Questions
Everything you need to know about shopping with us. Can't find your answer?
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Orders & Payments
What payment methods do you accept?
Can I cancel or modify my order?
Is it safe to shop online at Nakshatra Jewellers?
Do you offer EMI options?
Shipping & Delivery
Do you offer free shipping?
How long does delivery take?
How is my jewellery packaged?
Do you ship internationally?
Returns & Exchanges
What is your return policy?
How do I initiate a return?
When will I receive my refund?
Can I exchange for a different size or design?
Product & Care
Is your gold jewellery hallmarked?
How should I care for my jewellery?
Do you offer custom or crafted-on-request designs?
Do you provide a certificate of authenticity?